The Help Desk is busy, and they are also assisting users with technical support and malware cleanup cases. We here at the forum do not have access to the necessary information to resolve such an error. If those do not resolve your issue, unfortunately, the only folks who can help with that particular error code are the Support folks at the help desk. There is more information here: How do I activate Malwarebytes Anti-Malware? (Only 'new' replacement licenses have just a Key, without an ID.) The ID format is most likely XXXXX-XXXXX and the Key format is most likely XXXX-XXXX-XXXX-XXXX 'Old' lifetime licenses have both a Key and an ID, each of which needs to be entered in its own field.
Please be sure you are entering the correct alphanumeric characters in the correct format.įor example, please be sure not to swap '0' for 'O', '1' for 'I', etc and be sure not to add extra spaces. Please be sure you are not trying to activate your license on more computers than your license allows. We're sorry you are having problems with license validation, with a '403' error. Until a forum staff member has a chance to respond. Endpoint Detection & Response for Servers